Medical clearance
Every patient completes medical clearance with a licensed clinician before any treatment package, maintenance plan clinical services, or prescription. Sequence: consult → medical clearance (good-faith exam) → care plan if appropriate. Prescription and treatment are provided only when clinically appropriate after medical clearance. Packages and maintenance plans are not a guarantee of medication. Medical clearance may result in a decline of treatment or an alternative care plan.
Content on this website is general information about our pathways. Packages and maintenance plan access are available after medical clearance. It is not a diagnosis, treatment plan, or prescription. Outcomes vary.
Packages and maintenance plan access
Care follows consult → medical clearance → care plan if appropriate. Packages and maintenance plan access are available after medical clearance. This public site does not list maintenance plan prices or plan names and does not offer a maintenance plan login or patient portal. Enrollment details, if offered, are discussed after medical clearance and in documents you sign in clinic. Every maintenance plan clinical service requires medical clearance first. The clinical questionnaire is completed in the telehealth exam partner’s secure environment — not on this marketing site.
Care is packaged. Public pages do not constitute an à la carte offer or a retail pharmacy. Salon Bales, PC is not a pharmacy and does not operate a retail pharmacy.
Refunds and cancellations
This marketing website does not sell treatments at checkout. Consults, medical clearance, packages, and maintenance plan clinical services are arranged only after a licensed clinician determines care is appropriate.
To cancel or reschedule a booked consult or Vallejo studio visit, email support@salonbales.com or call (707) 755-7005. Fees already paid to independent partners — including our telehealth exam partner for a good-faith exam or Stripe processing — follow that partner’s terms.
Package and maintenance plan refunds, if any, are governed by the agreement you sign in clinic after medical clearance — not by a public retail return policy. Unused visits are not automatically refunded. Payments are processed securely by Stripe. Stripe, Inc. is the payment processor and merchant services provider for card payments and related billing. This marketing website does not store full card numbers.
Payments
Payments are processed securely by Stripe. Stripe, Inc. is the payment processor and merchant services provider for card payments and related billing. This marketing website does not store full card numbers. Maintenance plan billing and card payments, when collected, are handled by Stripe — not stored as full card numbers on this marketing website.
Telehealth and clinical evaluation
Our telehealth exam partner is an independent licensed telehealth and good-faith examination (GFE) platform used for clinical evaluation and prescription workflows when clinically appropriate. This marketing website does not collect protected health information and does not run the full medical intake. After a consult or intake handoff, the patient completes medical clearance in the telehealth exam partner’s secure environment. Clinical exams are completed through our independent licensed telehealth provider. Every patient completes medical clearance with a licensed clinician before treatment or medication. Packages and maintenance plans are not a guarantee of medication. Medical clearance may result in a decline of treatment or an alternative care plan. Telehealth is available only where our providers are licensed.
Intellectual property
The SALON BALES wordmark, copy, and photographs on this site are owned by Salon Bales, PCor used with permission. Do not reuse them without written consent.
Contact
support@salonbales.com · (707) 755-7005
Salon Bales, PC mailing address and clinical studio (patient-facing clinic): 2900 Sonoma Blvd Ste B, Vallejo, CA 94590